Morton Furnace Repair · Collierville, TN
Furnace Repair in Eads, TN Homes
Either side of the county line, one call to us for Eads furnace help.
Eads is an unincorporated community about 10 miles north of the Collierville Town Square, and its ZIP code spans two counties. Gas heats 67.6% of its occupied homes, per the Census Bureau's 2020 to 2024 survey.
The housing is detached and owner occupied: 96.0% of homes are detached houses, 94.7% are owner occupied, and the median year built is 1996.
The permit office changes at the county line, so a local heating and cooling company starts with the county your home sits in. Name the county on your property tax bill when you call us.
Eads Facts and Offices
You can read your Eads tax bill and gas bill against this card to see which side of the county line your home sits on. We know the line splits Eads between the Shelby utility and a Fayette-side supplier, so those rows point to your own bills.
| County | Shelby County and Fayette County (the community spans the county line) |
|---|---|
| Government | Unincorporated community |
| ZIP codes | 38028 (the ZIP crosses the county line) |
| Permit office | Memphis and Shelby County Office of Construction Code Enforcement (Shelby side); Fayette County Planning and Development (Fayette side) |
| Natural gas |
|
| Electricity |
|
| Gas emergency line | The Emergency Line, (901) 528-4465, on the Shelby side; on the Fayette side, the emergency number on your gas bill |
| Home heating | 67.6% of occupied homes use gas heat and 26.6% electric (2020 to 2024 Census survey) |
| Housing | 1996 median build year; 96.0% detached; 94.7% owner occupied |
| Landmarks |
|
Furnace or AC trouble in Eads?
(901) 613-0388What Happens After a Carbon Monoxide Alarm Sounds in an Eads Home?
The CPSC tells you to move outside to fresh air and call 911 or the fire department, without hunting for the source. Gas heats 67.6% of Eads homes, and the CPSC urges a yearly professional inspection of fuel-burning furnaces, flues, and vents.
Your HVAC company tests the furnace and flue before it runs again; the carbon monoxide alarm and the furnace page lists the steps in order.
Two Permit Offices Split Eads at the County Line
On the Shelby side, the county code office issues permits for unincorporated land, at (901) 222-8300. On the Fayette side, the county's planning office requires a building permit for alteration and repair, at (901) 465-5250.
The permit office follows the county line, not the mailing ZIP: 38028 covers homes in both counties. The Fayette office's HVAC permit scope is not confirmed, so we suggest calling it before a Fayette-side furnace swap. Nearby Rossville, TN runs its own Town permit office instead.
Ask your HVAC company which office it files with for a furnace swap or an AC replacement at your address.
Give a local HVAC company the gas supplier named on your Eads bill, and ask what it checks first.
(901) 613-0388Which Gas Utility Serves Your Eads Home?
MLGW serves the Shelby side, since its 2025 incentive policy covers that whole county for gas and electricity. On the Fayette side, the county lists the Hardeman-Fayette district for most areas south of Highway 64 outside Somerville. Before any gas work, we recommend reading the utility name on your gas bill, since no district record names Eads addresses.
Tell your HVAC company that name when you call.
Eads Situations on Each Side of the County Line
You run into these 3 situations in Eads, where the county line sets the permit office and the gas supplier.
| What you notice | What your HVAC company does |
|---|---|
| You replace a furnace on the Fayette side. | The county requires a building permit for alteration and repair. Ask your HVAC company to confirm its HVAC permit rule before a furnace replacement. |
| The AC runs, but the vents blow warm air on a summer afternoon. | Your HVAC company checks the contactor and the refrigerant charge during AC repair, per the manufacturer's manual. |
| You smell gas and do not know which utility to call. | Shelby-side homes call the Emergency Line at (901) 528-4465 from another location, and Fayette-side homes call the number on the gas bill. Keep that number near the furnace. The HVAC company inspects the furnace after the leak is handled. |
Does Tennessee's Landlord Act Reach Eads Rentals on Both Sides of the Line?
No. The act covers only counties over 75,000 people by the 2010 census, a line Shelby passed with 927,644 people and Fayette missed with 38,413. An Eads rental on the Shelby side falls under its heat rules, and one on the Fayette side does not.
The HVAC company documents the repair for the owner, so name the county when you call.
Furnace and AC Services Across Eads
You can call about these 6 jobs in an Eads home; the furnace and AC questions page covers topics shared by both sides. Whichever side your home is on, we get a local heating and cooling company on the phone with you.
- Gas Furnace Repair
Burner and gas valve tests in a gas-heated area.
- Furnace Safety Inspection
Yearly flue and combustion checks, per the CPSC.
- Furnace Maintenance
The manual's yearly inspection and the CPSC's flue check, plus the monthly filter task that stays with you.
- Furnace Repair Cost Factors
See the 5 factors that set a Collierville repair price before you call.
- Furnace Not Turning On
The 2 checks the manual leaves to you, then the ignition tests a local HVAC company runs when the heat stays off.
- Furnace Blowing Cold Air
Why the blower runs with the burners off, and the limit and airflow tests a local HVAC company runs.
Neighboring Areas
- Cordova, TN
Electric heat leads here, and one county code office permits work on both the city and county sides.
- Piperton, TN
A city east of Collierville with its own Building Department and separate gas and power suppliers.
- Germantown, TN
Older houses with a 1983 median build year, and a county code office that permits furnace swaps.
Before you dial
Questions Before You Call
Open any question below for its answer
Is Eads Part of Any City?
No, Eads is an unincorporated community, so no city permit office covers it. County offices handle permits on their own sides of the line. Tell your HVAC company which county your tax bill names.
Who Handles LIHEAP for Eads Households?
The county decides it: on the Shelby side, the county's Community Services Agency (CSA) handles LIHEAP, and Delta Human Resource Agency serves the Fayette side. The CSA says utility assistance is not offered at this time, as of November 2026.
Do Federal Rules Change the Furnace Options for an Eads Replacement?
Yes, under the federal efficiency standard as of November 2026, non-weatherized gas furnaces made on or after December 18, 2028 need 95% AFUE. Until that date the minimum is 80% AFUE. The HVAC company explains which level fits the home's venting.
Which Electric Utility Serves the Fayette Side of Eads?
Your electric bill names it. Chickasaw Electric serves members in Fayette, Hardeman, and Haywood counties, and MLGW covers the Shelby side. Tell your HVAC company the provider before any electrical work.
This page relies on 26 public documents, such as records from US Census Bureau, CPSC, and US Department of Energy. Find each one and its check date in the records behind each page list.
Morton Furnace Repair
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