Privacy Notice

The Publisher of This Site

Morton Furnace Repair publishes this website about furnace and central air conditioning repair in Collierville, TN and nearby towns. We write local guides and run one phone number that helps callers reach a heating and cooling business near them. We are not a heating and cooling contractor, and we do not perform repairs, inspections, or installations.

Calls and the Company That Answers

A call to (901) 613-0388 is connected to an independent local business that does heating and cooling work in your area. That business, and not Morton Furnace Repair, sets its prices, schedules the visit, and does the work. The business you reach can differ from one call to the next.

To handle each call, we share a short set of call details: the number you call from, the date and time of the call, how long it lasted, and a recording of it where the law allows a recording.

Those details go to 2 recipients only: the business that takes your call and the call-tracking provider that carries the call for us. They receive them so the call reaches the right business and so calls can be checked for quality.

What You Tell the Business on the Call

Anything you say on the call, such as your name, street address, and what your furnace or air conditioner is doing, is heard by the business you speak with so it can answer your request. From that point, the business's own privacy practices cover what you told it.

We never sell your call details or your personal information to anyone for unrelated marketing. We may disclose call records when a law or a court requires it, to protect our rights, or to look into misuse of the phone number.

Call Recording in Tennessee

Calls may be recorded and reviewed for call quality, for training, and to settle disputes. Tennessee is a one-party consent state: Tenn. Code Ann. § 39-13-601(b)(5) allows a recording when a person on the call is a party to it or one party has consented. A call placed from a state with a stricter rule follows that rule too.

What Browsing the Site Records

The site has no contact form, no account sign-up, and no chat. Our host, Cloudflare, handles the technical data every website receives, such as your IP address, browser type, and the pages you request, to deliver the site and protect it from attacks.

Google Analytics

This site uses Google Analytics to see which pages visitors read and which phone links they tap. Google Analytics sets cookies and receives your IP address, device details, and the pages you view. You can block it with your browser's cookie settings or Google's opt-out browser add-on.

How Long Records Are Kept

Call records and recordings are kept only as long as they serve the purposes above or as the law requires, and then they are deleted.

Requests About Your Records

You can ask what call records we hold about you, or ask us to correct or delete them, by writing to hello@furnacerepaircolliervilletn.com. Each request is answered in the way applicable law requires. For details you gave a heating and cooling business on a call, contact that business directly.

Visitors Under 13

This site is meant for adults responsible for a home. We collect no information knowingly from children younger than 13.

When This Notice Changes

When this notice changes, the date at the top changes with it. The current version always appears on this page.

How to Reach Us About Privacy

Email hello@furnacerepaircolliervilletn.com or call (901) 613-0388.