Morton Furnace Repair ยท Collierville, TN
Furnace Ignitor and Pilot Problems in Collierville, TN Homes
Burners that do not light take one call to us for a local HVAC company.
Furnace ignitor repair in Collierville, TN, follows the manufacturer's order: the pressure switch closes, the hot surface ignitor heats, and the flame sensor proves flame. A pilot that goes out gets the same testing, never an owner relight. We get a local heating and cooling company on the line, so ask which step failed when you call.
Who Calls About This
You call about an ignition fault as a homeowner, a condo or townhome owner, or a landlord, and the furnace's owner books the repair.
- Homeowners
- Collierville counts 4,890 homes built from 2000 to 2009, per the Census Bureau. Have the model number from the rating plate ready before we bring a company onto the call, since the manufacturer specifies the ignitor by model.
- Condo and Townhome Owners
- Your unit's furnace and its ignitor are your repair under Tennessee condo law, unless your declaration assigns them to the association.
- Landlords
- Shelby County's 2010 count of 927,644 people puts its rentals under Tennessee's landlord and tenant act, which treats heat as an essential service. Fayette County counted 38,413, so the act stops short of Piperton and Rossville rentals. Renters report an ignition fault to the landlord before calling.
Inside a Standard Furnace Repair
Ignition faults are one part of repairs on a gas furnace. A local company tests 7 points in the manufacturer's order:
Confirms the pressure switch closes before the gas valve opens.
Checks that the hot surface ignitor receives power and heats.
Verifies the ignitor stays energized until flame is proven, per the manual.
Tests the sensor electrode that proves the burner flame.
Inspects the rollout switch and the main limit switch, which the manual says no one bypasses.
Tests the pilot flame and gas valve on a furnace that uses a pilot instead of an ignitor.
Fits the manufacturer's specified part and fires the furnace through a full cycle.
A control board or gas valve sits beyond the ignition test, so ask for its price apart from the ignitor before you agree.
Tell the company whether the ignitor glows at all, and ask which part of the sequence it plans to test first.
(901) 613-0388Local Furnace Issues and What Your HVAC Company Does
These 4 ignition faults leave Collierville homes with no heat, and each one points to a single part.
| What you notice | What your HVAC company does |
|---|---|
| The ignitor does not glow when the thermostat calls for heat. | Power to the ignitor and the pressure switch gets tested first, as for a furnace not turning on. |
| The ignitor glows and the burners light, then the flame drops out. | The sensor proves burner flame in the manual's sequence, so that sensor gets tested first. |
| A pilot flame does not stay lit. | No source this site lists covers pilot relighting, so the HVAC company tests the pilot and the gas valve on site. |
| The rollout switch tripped, and the furnace stays off. | The manual's rollout switch is a manual reset limit that cuts gas valve power on flame rollout, and the manual warns against jumpering it. The company finds the cause before any reset. |
Steps From the First Call
An ignition repair runs 4 steps, starting with your call to us.
- 1
Call and describe the ignition
You say whether the ignitor glows when the thermostat calls for heat, whether the burners light, or whether a pilot goes out. Once we have a local heating and cooling company on the line, lead with the glow. The manual's sequence closes the pressure switch before the ignitor heats.
- 2
Leave the controls alone
You skip relighting and resets, since the manual assigns everything past filter care to trained service personnel.
- 3
Host the diagnostic visit
The HVAC company runs the ignition sequence, tests the ignitor and sensor, and explains the repair it recommends. Ask for a written estimate before work starts.
- 4
Approve the part
With your approval, the company fits the manufacturer's specified part and confirms the burners light and stay lit.
What Goes Into the Price of Furnace Ignitor and Pilot Repairs
No public source lists a Collierville price for furnace ignitor and pilot repairs, so 5 factors set it:
Factor 1
The Failed Part
An ignitor, a sensor, and a pressure switch each carry a different part cost.
Factor 2
Model Match
The manufacturer specifies the part for each model, and part supply varies from one model to the next.
Factor 3
Pilot or Ignitor Design
A furnace with a pilot uses different parts from a hot surface ignitor model, so tell the company which type you have.
Factor 4
Warranty Terms
The FTC suggests asking whether the part is under the manufacturer's warranty and whether that warranty covers labor.
Factor 5
Visit Scope
A single ignitor swap differs from a visit that adds a control board, and the repair cost factors cover what else enters the bill.
Ask which ignition part failed and whether its warranty covers labor.
(901) 613-0388Codes and Permits That Apply in Collierville
The Town of Collierville exempts normal repairs, such as an ignitor replacement, from a building permit. A full change-out needs a mechanical permit, and the Town requires a state or county licensed contractor for mechanical work.
Ask the HVAC company for its state or county license number before the work starts, and confirm it with the office that issued it.
Permit questions go to the Building and Codes Division at 500 Poplar View Parkway, (901) 457-2310. Gas work follows the 2018 International Fuel Gas Code until new permits move to the 2024 codes on January 1, 2027, a date we recheck.
A furnace safety inspection adds combustion and carbon monoxide tests to the ignition checks, and the manual calls for a qualified inspection once a year.
Coverage and Rebate Questions
The FTC says an extended warranty or service contract costs extra and can cover different issues than a manufacturer's warranty. Warranty and coverage answers continue in the furnace and AC questions. Ask the company whether the ignitor it installs carries a manufacturer's part warranty.
What Does an HVAC Company Test in the Ignition Sequence?
An HVAC company tests 3 parts in the manufacturer's ignition sequence: the pressure switch, the hot surface ignitor, and the flame sensor. The switch closes before the gas valve opens, and the ignitor stays powered until flame is proven. Since each of the 3 carries its own part price, we recommend asking which one stopped the sequence.
Collierville Details That Change the Repair
- Winter at the NOAA Collierville station holds 2,069.5 of 3,292.7 yearly heating degree days, while Memphis International logs 2,874.9 for a whole year. We suggest booking ignition checks before December for that reason.
- Utility gas heats 75.7% of occupied homes in ZIP 38139, which takes in a western slice of Collierville, per the Census Bureau.
- MLGW, the gas utility for your Collierville furnace, restores gas once the inspections on a Town Meter Put-back permit pass.
Before you dial
Questions Before You Call
Open any question below for its answer
What Does Furnace Ignitor Repair Cost in Collierville?
No public source publishes a Collierville ignitor price. The cost rests on the part your model takes, warranty terms, and any extra parts found in the sequence test. Ask for the ignitor and the labor to be quoted separately.
Is It Safe to Keep Restarting a Furnace With a Weak Ignitor?
No, the manual assigns every task past filter care to trained service personnel, and repeated restarts leave the fault in place. A carbon monoxide alarm calls for fresh air and a 911 call first, per the CPSC. Have the ignitor and sensor tested before regular use resumes.
Why Is the Furnace Ignitor Not Glowing?
No source this site lists names one cause, and the manual's sequence ties the ignitor to the pressure switch and gas valve steps around it. The HVAC company tests power to the ignitor and the switch. Ask what it measured at each step.
Can You Relight a Furnace Pilot Light Yourself?
No, this site lists no relighting steps, and the manufacturer's manual leaves every task beyond filter care to trained service personnel. The HVAC company tests the pilot and the gas valve during the visit.
What Does the Flame Sensor Do in a Gas Furnace?
The sensor proves the burner flame, per the manufacturer's manual, and the hot surface ignitor stays energized until it does. That check happens during the ignition sequence test. Ask what the sensor reading showed.
Other Services to Consider
- Furnace Maintenance
The manual's yearly inspection and the CPSC's flue check, plus the monthly filter task that stays with you.
- Furnace Short Cycling
What a high-limit shutoff means, the airflow and flame checks behind it, and when sizing enters the repair.
- Furnace Blowing Cold Air
Why the blower runs with the burners off, and the limit and airflow tests a local HVAC company runs.
This page relies on 18 public documents, such as records from CPSC, Carrier, and FTC. Find each one and its check date in the records behind each page list.
Morton Furnace Repair
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